Facilities Services

FIX IT Customer Service

The Customer Service Program, also known as FIX IT, is designed to assist students, staff, and faculty with coordinating work orders with the Facilities Division.   Please find the list below for the many services the Facilities Division can provide.  
Tell us about your experience, please complete the customer service survey form so that we may better serve you.  
After hours you may contact (801) 898-4910 for emergencies only.  Be sure to include detailed information including the problem and the  room number when calling. 

Below is a list of services the Facilities Division can provide: 

▪ Building Maps/CAD Drawings     ▪ Lost and Found
▪ Cabinetry ▪ Motor Pool 
▪ Clocks ▪ Office Moves / Move Requests
▪ Courier Service    ▪ Painting
▪ Custodial Services    ▪ Parking Lot Maintenance
▪ Customer Service/FIXIT ▪ Pest Control
▪ Electrical Work       ▪ Plumbing
▪ Elevator Maintenance   ▪ Preventative Maintenance
▪ Energy Management ▪ Project Management
▪ Event Set-Ups/Tear Downs    ▪ Receiving & Distribution (MDC)
▪ Fire Protection    ▪ Recycling
▪ Furniture   ▪ Roof Leaks
▪ Graffiti Removal     ▪ Shredding
▪ Grounds Maintenance  ▪ Signs
▪ Hazardous Waste ▪ Smells or Ventilation Issues    
▪ Hot and Cold Calls   ▪ Snow Removal
▪ HVAC issues ▪ Sprinkling Systems
▪ Interior Design ▪ Surplus
▪ Keys/Locks  ▪ Vehicle Maintenance  
▪ Lighting Maintenance 

Please note that Facilities does not supply white boards or bulletin boards.  These must be purchased by the department and Facilities can install afterwards.  Portable whiteboards are supplied by the department.

For assistance with computers and phones contact:

Technical Support Help Desk website with Live Chat

For assistance with media equipment (projectors, TV's) contact:

Classroom Support 


Roger Strate
Customer Service Coordinator
GFSB 125
(801) 957-4033


Fix It
(801) 957-3911 

Submit a Work Request Online

For Billable events use this form:
Billable Work Order Form