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School of Applied Technology

Computer Support Specialist - A+ Certification (KCMS)

Certificate of Proficiency
600 Hours

The Computer Support Specialist Program covers system assembly, computer repair, troubleshooting skills, network support, customer service, and software installation. Various electives and operating systems are offered, including Mac, Windows, Customer Service, Externships, and Linux. Skills obtained in this program leading to industry certifications include CompTIA A+ and Network+, Microsoft MCTS, and Linux.

Future Education Opportunities

The Computer Support Specialist Certificate of Proficiency is articulated with SLCC’s School of Business, Computer Sciences and Information Systems, AS and AAS degree programs. Students who successfully complete the full certificate program may earn credit equivalencies towards a degree. No credits will be awarded for partial completion of the certificate program.

Occupations in this Area

For state and national occupation information, visit http://online.onetcenter.org/find/and enter the following O*Net code(s):

  • 15-1041.00 Computer User Support Specialist

Tuition and Fee

  • Application Fee: $40.00
  • Tuition: $1,338.00
  • Student Fees: $90.00
  • Lab Fees: $35.00
  • Books/Supplies: $335.40 - Books and Supplies Required for the first day of class (ask your advisor for details)

Total Estimated Cost: $1,798.40
(subject to change without notice)

Financial Aid

VA, PELL

Course/Program Delivery Model

This program is offered in a Competency Based Education (CBE) format. It is divided into several payment periods consisting of 10-weeks each, except for the final one which is variable in length. This allows students to accelerate and complete as many courses as they can within each of those time periods while the tuition and fees remain fixed. Students will be expected to invest a minimum of 16 hours per week on coursework and will enroll in each course according to the established sequence in the catalog.

Students receiving Federal Financial Aid or VA funding please contact your academic advisor for specific information regarding eligibility.

Students who only need one or more courses for purposes other than earning a certificate for a full program of study may enroll for Personalized Professional Training (PPT) courses, available in select program areas.

Requirements

  • Reading: 8.0
  • Math: 8.0

Gainful Employment Disclosure

Computer Support Specialist

Other

CompTia A+ Certification Test (subject to change): $178.00

Students need a USB Flash Drive and headphones for the first day of class.

Available Class Schedules

Taylorsville Redwood Campus

4600 South Redwood Road, TB 518
Salt Lake City, Utah 84130

Mon - Thu 7:00 a.m. - 9:00 p.m.
Fri 8:00 a.m. – 2:00 p.m.

Program Student Learning Outcomes

Related College-Wide Student Learning Outcomes

  1. Acquire Substantive Knowledge
  2. Communicate Effectively
  3. Develop Quantitative Literacy
  4. Think Critically and Creatively
  5. Civic Engagement
  6. Work Professionally and Constructively
  7. Develop Computer and Information Literacy

Demonstrate proficiency and knowledge required for basic use of computer hardware, software, and the Internet.

1,7

Demonstrate proficiency and knowledge in hardware technologies including installation, configuration, diagnostics, preventative maintenance, and basic networking.

1,7

Demonstrate proficiency and knowledge in software technologies including downloading software, installation and configuration, and troubleshooting.

1,7

Demonstrate basic windows server skills to include adding users, adding computers, and adjusting group policy.

1,4,7

Demonstrate skills necessary to manage, maintain, troubleshoot, install, operate and configure basic network infrastructure, describe networking technologies, basic design principles, and adhere to wiring standards and use testing tools.

1,4,7

Required Courses: (450 Clock Hours)

Course

Title

Clock Hours

Semester

Prerequisite

KAOS 0170

Computer Concepts

30

A

KCMS 0139

Computer Components

60

A

KCMS 0149

Storage and Multimedia

60

A

KCMS 0159

Wired and Wireless

60

A

KCMS 0189

Software and Security

60

A

KWRK 0515

Job-Seeking Skills

15

A

KCMS 0249

Introduction to Networking

85

 

 

KCMS 0259

Advanced Networking

80

 

 

Elective Courses: Choose 150 Hours (Minimum)

Course

Title

Clock Hours

Semester

Prerequisite

KCMS 0810

MTA Network Fundamentals

50

A

KCMS 0820

MTA Security Fundamentals

50

A

KCMS 0830

MTA Windows Server Admin

50

A

KCMS 0840

MTA Computer Fundamentals

50

A

KCMS 0201

Basic Externship

75

A

KCMS 0202

Advanced Externship

75

A

KCMS 0415

Linux Administration

75

A

KCMS 0440

Intro to Security Principles

75

A

KCMS 0450

Advanced Security Principles

75

A

Salt Lake Community College

4600 South Redwood Road
Salt Lake City, UT 84123
801-957-SLCC (7522)

Student Services hours: M-Th: 7 am - 7 pm; Fr 7 am - 4:30 pm
Enrollment Info: 801-957-4073

Technical Support

Live Chat
801-957-5555
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