School of Applied Technology

Computer Support Specialist - A+ Certification (KCMS)

Certificate of Proficiency
615 Hours

The Computer Support Specialist Program covers system assembly, computer repair, troubleshooting skills, network support, customer service, and software installation. Various electives and operating systems are offered, including Mac, Windows, Customer Service, Externships, and Linux. Skills obtained in this program leading to industry certifications include CompTIA A+ and Network+, Microsoft MCTS, and Linux.

Occupations in this Area

For state and national occupation information, visit http://online.onetcenter.org/find/and enter the following O*Net code(s):

  • 15-1041.00 Computer Support Specialist

Tuition and Fees

  • Application Fee: $40.00
  • Tuition: $1,291.50
  • Student Fees: $92.25
  • Lab Fees: $50.00 – $80.00
  • Books: $339.00 – $729.00 - Books and Supplies Required for the first day of class (ask your advisor for details)

Total Estimated Cost: $1,772.75 – $2,192.75
(subject to change without notice)

Financial Aid

VA, PELL

Course/Program Delivery Model

This program is offered in a Competency Based Education (CBE) format. Students will be expected to invest a minimum of 15 hours per week on coursework and will enroll in one course at a time according to the established sequence with tuition and fees assessed for each course individually.  Students receiving Federal Financial Aid or VA funding please contact your academic advisor for specific information regarding eligibility.

Requirements

  • Reading: 8.0
  • Math: 8.0

Available Class Schedules

Taylorsville Redwood Campus

4600 South Redwood Road, TB 518
Salt Lake City, Utah 84130

Mon - Thu 7:00 a.m. - 9:00 p.m.
Fri 8:00 a.m. – 2:00 p.m.

Other

CompTia A+ Certification Test (subject to change): $178.00

Program Student Learning Outcomes

Related College-Wide Student Learning Outcomes

  1. Acquire Substantive Knowledge
  2. Communicate Effectively
  3. Develop Quantitative Literacy
  4. Think Critically and Creatively
  5. Civic Engagement
  6. Work Professionally and Constructively
  7. Develop Computer and Information Literacy

Demonstrate proficiency and knowledge required for basic use of computer hardware, software, and the Internet.

1, 3, 4, 5, 6, 7

Demonstrate proficiency and knowledge in hardware technologies including installation, configuration, diagnostics, preventative maintenance, and basic networking. 

1, 3, 4, 5, 6, 7

Demonstrate proficiency and knowledge in software technologies including downloading software, installation and configuration, and troubleshooting.

1, 3, 4, 5, 6, 7


Required Courses: (315 Clock Hours)

Course

Title

Clock Hours

Semesters

Prerequisite

KCMS 0136

Computer Components

75

A

KCMS 0140

Storage and Multimedia

75

A

KCMS 0136 Computer Components

KCMS 0151

Wired and Wireless

75

A

KCMS 0140  Storage and Multimedia

KCMS 0180

Software and Security

75

A

KCMS 0151 Wired and Wireless

KWRK 0515

Job-seeking Skills

15

A


Elective Courses: (Select 300 Clock Hours From The Following)

Course

Title

Clock Hours

Semesters

Prerequisite

CompTIA Network+ Certification

KCMS 0240

Intro to Networking Technology

75

A

KCMS 0250

Advanced Network Technology

75

A

KCMS 0240 Intro to Networking Technology

Comp TIA Security + Certification

KCMS 0440

Intro to Security Principles

75

A

KCMS 0250 or instructor approval

KCMS 0450

Advanced Security Principles

75

A

KCMS 0440 Intro to Security Principles

Microsoft Certification

KNWE 0680

Configuring Windows Clients

75

A

KNWE 0780

Maintaining Windows Clients

75

A

KNWE 0680 Configuring Windows Clients

Microsoft MTA

KCMS 0810

MTA Network Fundamentals

50

A

KCMS 0820

MTA Security Fundamentals

50

A

KCMS 0830

MTA Windows SVR Admin

50

A

KCMS 0840

MTA Windows OS Fundamentals

50

A

Customer Service

KCMS 0350

Customer Service/Help Desk

75

A

Externship

KCMS 0201

Basic Externship

75

A

KCMS 0202

Advanced Externship

75

A

KCMS 0201  Basic Externship

Linux Certification

KCMS  0415

Linux Administration

75

A

Macintosh Training

KCMS 0500

Mac OS X Essentials

75

A

KCMS 0520

Advanced MAC OS X

75

A

KCMS 0500  Mac OS X Essentials

Department Contact Info

Taylorsville Redwood Campus
Technology Building, TB 518

General Information
801-957-7522

Program Information
801-957-3354
SAT@slcc.edu

Academic Advisor
Liliana Rodriguez
801-957-3469

Program Faculty

Associate Professors
Kathy Himle, Doug Miller

Assistant Professors
Steven Fogg