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Box Office
- Tickets Refund & Exchange Policies Theatre Information
Location
1575 South State Street
Salt Lake City, UT 84115
(Located in the historic, South High building).
Salt Lake Community College South City Campus
(Click for Directions and Parking information)
Phone: 801-957-3322
Fax: 801-957-3059
Email: tickets@the-grand.org
The Box Office is located in the West Lobby just across from the Theatre.
Box Office Hours:
Summer Hours
Monday-Thursday 10:00 AM-5:00 PM. Closed Friday.
In Season
Monday-Friday 10:00AM-6:00PM
During the run of show:
Monday-Friday 10:00AM-8:00PM
Saturday 12:00PM-8:00PM
Ticket Information
Click Here to Buy Tickets Online 
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Click the image below for an interactive seating chart. |
| View interactive Seating Chart |
Performance Times:
All evening shows begin at 7:30 p.m.
Matinee's begin at 2:00 p.m. on Saturdays.
Single Ticket Prices:
| Section A | Adult: $24.00 | Senior: $22.00 | Student: $12.00 |
| Section B | Adult: $18.00 | Senior: $16.00 | Student: $ 9.00 |
| Section C | Adult: $10.00 | Senior: $ 8.00 | Student: $ 5.00 |
Discounts: (for single ticket purchases)
| Seniors: (60 and older) | $2.00 off regular price |
| Students: (5 yrs old through 12th grade) | 1/2 price per ticket |
| SLCC Faculty, staff and students* | ½ price on four tickets |
| Other College Students* | ½ price on single ticket |
| Group Discounts | Contact Box Office |
*Valid ID required.
The Grand Theatre also participates in corporate discount programs with KCPW, KUER AMEX, WELLS FARGO, ZIONS BANK, UNIV. OF UTAH & VALLEY MENTAL HEALTH. When ordering tickets, please mention that you are a member of these organizations. Please note: Messiah is not part of our regular season offering and is not included in this discount program.
Note: Multiple discounts are not allowed—only lowest priced discount applies.
Gift Certificates: Gift certificates are available for single tickets for any show or Season Tickets in the current or following season.
How to purchase:
You may purchase tickets as early as one month prior to opening night of the performance, and as late at the final performance.
Phone: Tickets may be purchased over the phone with a credit card*. Tickets purchased over the phone will be available at the Box Office Will Call Window.
In Person: Tickets may be purchased at the Box Office up until curtain time. Cash, checks and credit cards* accepted.
* Visa, Mastercard, Discover and American Express accepted. There is a $2 credit card fee per transaction.
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Refund and Exchange Policies
Single Ticket SalesRefund Policy
There are no refunds for single tickets or season tickets.
Exchange Policies:
There is a $2.50 per ticket charge if exchanged at least 1 business day prior to performance date. (Not to exceed $10.00 per transaction). No exchanges allowed on day of performance! Tickets may only be exchanged for the same performance.
Missed Performance
Sorry, we cannot exchange tickets for a missed performance on single tickets.
Lost Tickets:
If you lose your tickets, please call the box office. We will be happy to make a pass for the ticketed performance if the purchase can be verified. This pass cannot be exchanged for another performance.
Season Ticket Holders
Exchange Policies:
Season ticket holders may exchange tickets for a different performance of the same show. No charge if tickets presented at box office at least 1 business day prior to the original performance date and no earlier than one month prior to performance. There is a $2.50 per ticket fee if exchanged on day of original performance.
The tickets may be exchanged in person or through the mail. Click here for Mail-in Ticket Exchange form.
Missed Performances:
Unused tickets from missed performances may be exchanged for comparable seats at Curtain Time ONLY IF seats are available. If patron wants to be seated earlier then curtain time, he/she will be seated in Sec C at a $2.00 transaction fee IF show allows!
Lost Tickets:
If you lose your tickets, please call the box office. We will be happy to make a pass for you for the ticketed performance, but this pass cannot be exchanged for another performance.
TopTheatre Information
All performances begin at 7:30 p.m. nightly during run of show. All Saturday matinees begin at 2 p.m. For specific performance dates, please refer to our Calendar.
Audio Enhancement Equipment - is available for theatre patrons who are hearing-impaired. The Box Office has Comtex wireless personal receivers which allow a patron to sit anywhere in the theatre and receive high fidelity audio.
Because there is no charge for this service, you will be requested to leave your driver’s license with the cashier until the equipment is returned.
Babies and Small Children - often make it uncomfortable for other theatre patrons; therefore, no Children under 5 allowed. Small Children must have their own seat.
Disabled Patrons - may use wheelchair-seating areas in the theatre. Row D -left & right accommodates four wheelchair patrons and companion chairs. Seating is also available in the rear of the theatre for four additional wheelchairs and companion chairs. Ticket prices vary for each section. Patrons who can be assisted in the transfer from wheelchairs to theatre seats may request aisle seats.
Parking Assistance - we offer a Patron drop off zone on the North parking lot, just off of 15th South and Edison, directly next to the theatre. During performances, an usher will be stationed to assist patrons with limited mobility into the facility and to their seats.
Limited Reserved parking Spaces - these are offered on a first -come-first-serve basis, and will be located in the North Parking lot off of 15th South and Edison. There are approx. 10-12 spaces per performance available. In order to be considered for one of these spaces, you must register for the service. You will then receive a card for your dashboard, which you may use anytime you see a productions at the Grand Theatre. (Individuals with valid Utah State Handicap parking Permits will have first priority. Some other limitations apply. ) For more information or to register for this service please call the Box office at 957-3322.
Latecomers - will temporarily be seated in the back of the theatre, until an appropriate interval in the action.
Lost and Found - will be held by the head usher until the end of the performance. Thereafter, please contact the Box Office - (801) 957-3322.
Photography, Sound Recording or Videotaping - of any performance or the possession of any such device inside this theatre without the written permission of management is prohibited. Offenders may be requested to leave and may be liable for damages and other lawful remedies.
Volunteers
The Grand Theatre is always in need of volunteers!
Opportunities include ushers, basic painting on the drops, help stuff envelopes for mailing, cleaning help with props and storage at the end of each, help in costume shop and other positions.
Volunteers receive one ticket for any show in the season for each time you volunteer! Call the Box Office for more information at 957-3322
| Employment | Locations |
Salt Lake Community College - 4600 South Redwood Road - Salt Lake City, Utah 84123