Employee Development 

 

Attend any of our trainings in-person or virtually. Workforce Training is committed to keeping you and your employees safe by following all COVID safety procedures. In-person trainings observe social distancing, wear masks and rooms are sanitized before and after trainings. If you have any concerns please contact our offices at 801-957-5299.

SLCC Workforce Training and Employee Development offers a variety of open-access learning options designed to increase productivity and efficiency skills. These universal business topics develop skills that apply to multiple levels in any industry. Send one or an entire team to develop the common language of efficiency for your organization. Ask about bringing any of these trainings to your organization with a minimum of 10 participants. 

 

Lean six sigma - green belt

W | Oct. 28 - Dec. 16 | 8 a.m. - Noon | Miller Campus | $1,495 per person

Participants will learn Lean Six Sigma methodologies to enhance both waste reduction and process improvement skills. Attendees will take away strategies to help successfully deploy Lean Six Sigma initiatives and lead small-scale improvement projects within their company.

Learn how to:

  • Define Lean Six Sigma and organizational goals
  • Learn the details of the DMAIC process
  • Prepare to lead and execute process-level improvement projects
  • Apply problem solving and quantifiable tools to an improvement project
  • Collect, analyze and quantify data that enables process improvements

introduction to customer service

W | Nov. 4 | 8 a.m. - 4 p.m. | Westpointe Campus | $300 per person

Whether your customer is face-to-face or virtual, across the country or across the hall, understanding and meeting their needs is key to success.  External customers drive sales and growth for your organization.  Internal customers are key to efficiency and profitability.  We all contribute to the success of our organization by winning over customers with superior products or services and by delivering exceptional experiences by providing quality customer service.

Learn how to:

  • Define quality customer service and explore why it is important
  • Have a positive attitude that customers note reflected in your appearance, language, tone, and telephone skills 
  • Identify customer’s needs by understanding and learning to read basic human needs
  • Provide for customer needs by performing your job well through effective communication
  • Ensure customers return by soliciting feedback, satisfying complaints, preparing for common complaints, dealing with difficult customers, and exceeding their expectations

Leadership secrets of santa claus

W | Dec. 2 | 8 a.m. - Noon | Westpointe Campus | $150 per person

Think your job is tough.  Santa has to keep up with the changing demands for new toys, run a cheerful workshop, juggle employees, equipment, facilities, resources, and production.  How hard is it to recruit in, and for the North Pole; retool your plant and retrain your people – every year – to produce the newest fads in toys; and then delivering tons of presents on a route as big as Santa’s all in one night!

All of this does not happen by magic.  Learn the ten practical strategies for leading others and getting big things done all year long – the Leadership Secrets of Santa Claus.

project management professional (PMP) exam prep

Tues. & Thurs. | Jan. 12 - Feb. 4 | 8 a.m. - Noon | Miller Campus | $1,350 per person

This intermediate course prepares participants to successfully pass the PMP® exam by reviewing the concepts and principles of project management. It is not designed to teach participants the basic concepts and principles of project management. Qualified students will earn the required 35 PDUs for the PMP exam.

Students will acquire a clear understanding of Project Management methods in accordance with PMI requirements and a syllabus to study for the new 2021 200-question PMI PMP Examination.

The course objectives will include, but are not limited to:

  • PMI requirements for obtaining PMP certification
  • Definition of project management
  • Five project domains/process groups:  Initiation, Planning, Execution, Monitoring, and Controlling and Closing
  • Tasks associated with each Project Domain
  • Cross-cutting knowledge and skills that are used in multiple domains and tasks
  • Useful and practical information from the PMBOK

disc training

W | Feb. 3 | 8 a.m. - Noon | Miller Campus | $225 per person

People generally make the mistake of assuming others interact and think the same way they do. DISC is a simple, practical, easy to remember model for effective communication. DISC is not a measure of intelliegence, skill, education or experience. DISC examines our observale behavior driven by our needs and fears. Highly adaptable people determine what types of behavior are most appropriate in specific situations. 

lean office with simulation

W | Mar. 17 | 8 a.m. - 4 p.m. | Miller Campus | $300 per person

The Lean Office with Simulation course teaches a strategic business approach to improving the functions associated  with running almost any business. Lean provides improvement solutions for overlooked processes that have an impact on every system, process, employee, and customer within an organization.

Learn to:

  • Improve workplace organization
  • Reduce inefficient and non-value added processes
  • Improve work layout
  • Understand documentation workflow (with introduction of value-stream mapping)
  • Prioritize activities that need improvement
  • Create a strategic plan that tracks the implementation of these Lean principles

Lean manufacturing 101

W | Apr. 21 | 8 a.m. - 4 p.m. | Miller Campus | $300 per person

Learn the principles of Lean Manufacturing in this one-day workshop that provides a fast-paced presentation with hands-on manufacturing simulation activities. Gain a clear understanding of the eight wastes in manufacturing and real-world approaches for reducing wastes that will improve an organization’s bottom line. Workshop attendees will be assigned production jobs in a fun-filled, simulated factory. Four levels of simulation will be conducted with training and discussion between sessions.

Learn to:

  • Shop floor layouts/work cells
  • Standardized work
  • Workplace organization and visual controls
  • Batch size reduction/one piece flow
  • Setup reduction
  • And more
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building and delivering effective training

W&TH | May 5-6 | 8 a.m. - 4 p.m. | Westpointe Campus | $500 per person

Training and course facilitation is much more than speaking to a group of people.  Effectively delivering training to adult learners is much like building a house or manufacturing a product – the end result is only as good as the workmanship that was put into the project.  The science of training development and delivery is a systematic process that “builds and organizes knowledge in the form of testable explanations and predictions.”  The art of effective training is the trainer’s ability to be creative in the delivery approach in order to maintain the adult learner’s engagement within the learning experience. 

Learn to:

  • The Training Development Life Cycle
  • Adult learning methodologies
  • The difference between training and facilitating
  • Four basic adult learning styles
  • How to develop, document, and follow effective learning objectives
  • And more

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Lean pit crew challenge

W | May 19 | 8 a.m. - Noon | Westpointe Campus | $325 per person

Are you looking for ways to improve as an organization?
Do you have great people but aren’t getting great results?
Is your entire workforce effectively growing the business?

Take your training to the next level with a new high-octane learning experience where participants:

  • Strengthen bonds and teamwork while physically active in a racing pit stop simulation
  • Learn how to see and eliminate wasteful processes and behaviors
  • Create a compounding effect from their ideas that will lead to a higher level of performance
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Intro to excel

Microsoft Excel is the most used spreadsheet program in many business activities, classwork and even personal data organization. Excel has the same basic features as all spreadsheet applications, which use a collection of cells arranged into rows and columns to organize and manipulate data. They can also display data as charts, histograms and line graphs.

The three most common general uses for spreadsheet software are to create budgets, produce graphs and charts, and for storing and sorting data. Excel has the ability to produce a variety of different charts, which may be used by different departments to represent statistical data in a more visual way. It is always an easy and time saving way to create charts. Excel gives the user the ability to set up tables and arrange data in which they can organize their data. 

Project management professional (pmp) exam prep

This intermediate course prepares participants to successfully pass the PMP® exam by reviewing the concepts and principles of project management. It is not designed to teach participants the basic concepts and principles of project management. Qualified students will earn the required 35 PDUs for the PMP exam.

Students will acquire a clear understanding of Project Management methods in accordance with PMI requirements and a syllabus to study for the 2020 200-question PMI PMP Examination.

 

fsma - pcqi certification course

This course is recognized by the FDA as meeting the requirements to become a Preventive Controls Qualified Individual (PCQI). Individuals successfully completing this training will receive a certificate from the Food Safety Preventive Controls Alliance (FSPCA).

Participants will learn the requirements of the Preventive Controls for Human Food regulation of the Food Safety Modernization Act (FSMA). This rule requires food facilities to have a food safety plan in place that includes an analysis of hazard and risk-based preventive controls to minimize or prevent the identified hazards.

Lean six sigma - yellow belt

Learn about Six Sigma and how you can easily implement this improvement process in your job. You will gain an understanding of the cost savings and personal benefit of eliminating workplace waste. A step-by-step process will teach you to see problems and address them using gathered data and other resources.

Learn how to:

  • Understand the principles of Six Sigma
  • Introduce the eight typical wastes in manufacturing
  • Learn the five steps to addressing problems and helpful techniques and tools within each phase

intermediate excel

Microsoft Excel is the most used spreadsheet program in many business activities, classwork and even personal data organization. Excel has the same basic features as all spreadsheet applications, which use a collection of cells arranged into rows and columns to organize and manipulate data. They can also display data as charts, histograms and line graphs.


We offer dozens of individual courses and programs through Continuing Education - view course offerings.