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A+ Core Hardware

ASLO	Course Objectives/Student Outcomes	Assessments
1,2	Identify the names, purpose, and characteristics of system modules	Student must view the computer based training module, complete required quiz, and pass a timed test with a score of 80% or greater. Complete required lab.
1,2	Identify basic procedures for adding and removing field-replaceable modules for desktop and portable systems. Given a replacement scenario, choose the appropriate sequence.	Student must view the computer based training module, complete required quiz, and pass a timed test with a score of 80% or greater. Complete required lab
1,2	Identify typical IRQs, DMAs, and I/O addresses, and procedures for altering these settings when installing and configuring devices. Choose the appropriate installation or configuration steps in a given scenario.	Student must demonstrate proficiency in a one-on-one lab with a coach, provide proof of completed computer based training modules, and pass with a score of 80% or greater on a specific timed test
1,2	Identify the names, purpose, and performance characteristics of standardized/common peripheral ports, associated with cabling and their connectors. Recognize ports, cabling and connectors by sight.	Student will demonstrate clear understanding and knowledge by recognizing ports, cabling, and connectors by sight. Complete computer based training modules.
1,2	Identify proper procedures for installing and configuring common IDE devices. Choose the appropriate installation or configuration sequences in a given scenario.	Student must view the computer based training module, complete required quiz, and pass a timed test with a score of 80% or greater. Student will demonstrate a clear understanding by identifying incorrectly configured drives, and reconfiguring them to perform correctly.
1,2	Identify the proper procedures for installing and configuring common SCSI devices. Choose the appropriate installation or configuration sequences in a given scenario.	Student must view the computer based training module, complete required quiz, and pass a timed test with a score of 80% or greater. Student will demonstrate in lab by successfully configuring various SCSI devices as well as identifying when and where each would most likely be used.
1,2	Identify proper procedures for installing and configuring common peripheral devices. Choose the appropriate installation or configuration sequences in given scenarios.	Student must complete required lab by choosing the appropriate installation or configuration sequence in a given scenario.
1,2	Determine the issues that must be considered when upgrading a PC. In a given scenario, determine when and how to upgrade system components.	Student must view the computer based training module, complete required quiz, and pass a timed test with a score of 80% or greater. Complete required lab by identifying which components can be upgraded and whether or not it is feasible.
1,2	Recognize common problems associated with each module and their symptoms and identify steps to isolate and troubleshoot the problems. Given a problem situation, interpret the symptoms and infer the most likely cause.	Student must view the computer based training module, complete required quiz, and pass a timed test with a score of 80% or greater. Complete required lab
1,2	Identify basic troubleshooting procedures and tools, and how to elicit problem symptoms from customers. Justify asking particular questions in a given scenario.	Student must view the computer based training module, complete required quiz, and pass a timed test with a score of 80% or greater. Complete required lab
1,2	Identify the various types of preventive maintenance measures, products and procedures and when and how to use them.	Student must view the computer based training module, complete required quiz, and pass a timed test with a score of 80% or greater. Complete required lab.
1,2	Identify the various safety measures and procedures and when/how to use them.	Student must view the computer based training module, complete required quiz, and pass a timed test with a score of 80% or greater. Complete required lab
1,2	Identify environmental protection measures and when and how to use them.	Student must demonstrate ways to implement protection measures, and when to use each. Student must also address various environmental concerns in a lab setting.
1,2	Distinguish between the popular CPU chips in terms of their basic characteristics.	Student must identify various CPU architectures, match the type of system each is used with, and demonstrate knowledge of the advantages and disadvantages of each.
1,2	Identify the types of RAM (Random Access Memory), form factors, and operational characteristics. Determine banking and speed requirements under given scenarios.	Student must demonstrate knowledge of determining RAM banking and speed requirements under given scenarios by completing related lab and passing a timed test with a score of 80% or greater.
1,2	Identify the most popular types of motherboards their components and their architecture (bus structure)	Student will pass a timed test with a score of 80% or greater and demonstrate working knowledge by identifying various motherboards and their bus structure.
1,2	Identify the purpose of CMOS (Complementary Metal Oxide Semiconductor) memory, what it contains, and how and when to change its parameters. Given a scenario involving CMOS, choose the appropriate course of action.	Student must pass a timed test with a score of 80% or greater. Demonstrate ability to identify the physical CMOS location and ways to set faulty parameters.
1,2	Identify printer technologies, interfaces, and options/upgrades.	Student must view the computer based training module, complete required quiz, and pass a timed test with a score of 80% or greater. Complete required lab
1,2	Recognize common printer problems and techniques used to resolve them.	Student must view the computer based training module, complete required quiz, and pass a timed test with a score of 80% or greater. Complete required lab
1,2	Identify the common types of network cables, their characteristics and connectors.	Student must view the computer based training module, complete required quiz, and pass a timed test with a score of 80% or greater.
1,2	Identify basic networking concepts including how a network works.	Student must view the computer based training module, complete required quiz, and pass a timed test with a score of 80% or greater.
1,2	Identify common technologies available for establishing internet connectivity and their characteristics.	Student must view the computer based training module, complete required quiz, and pass a timed test with a score of 80% or greater.

A+ Operating System Technologies

ASLO	Course Objectives/Student Outcomes	Assessments
1,2	Identify the major desktop components and and their functions.	Students must identify various desktop components in a lab setting. Student must view the computer based training module, complete required quiz, and pass a timed test with a score of 80% or greater.
1,2	Identify the names, locations, purposes, and contents of major system files.	Student must identify the name, location and function of system files. Student must view the computer based training module, complete required quiz, and pass a timed test with a score of 80% or greater.
1,2	Demonstrate the ability to use command-line functions/utilities to manage the operating system including the proper syntax and switches.	Student must demonstrate a working knowledge of command-line navigation and competently utilize its interface. Student must view the computer based training module, complete required quiz, and pass a timed test with a score of 80% or greater.
1,2	Identify the basic concepts and procedures for creating, viewing and managing disks, directories and files. This includes procedures for changing file attributes and the ramifications of those changes (for example: security issues)	Student must identify various ways file attributes can be changed, what occurs when changes ore made and demonstrate a strong understanding of how and why files are set up the way they are.
1,2	Identify the major operating system utilities, their purpose, location and available switches.	Student must view the computer based training module, complete required quiz, and pass a timed test with a score of 80% or greater. Complete required lab
1,2	Identify the procedures for installing and utilizing Windows XP	Student must demonstrate proficiency by installing Windows XP within given parameters.
1,2	Identify steps to perform an operating system upgrade.	Student must perform an operating system upgrade.
1,2	Identify procedures for installing /adding a device, including loading, adding and configuring device drivers and required software.	Student will be required to research and find the correct device drivers as well as install them.
1,2	Identify procedures necessary to optimize the operating system and major operating system subsystems.	Student will be required to identify various beep codes, error messages, and other potential boot sequence issues that may arise.
1,2	Recognize and interpret the meaning of common error codes and startup messages from the boot sequence and identify steps to correct.	Student must view the computer based training module, complete required quiz, and pass a timed test with a score of 80% or greater. Complete required lab
1,2	Recognize when to use common diagnostic utilities and tools. Given a scenario involving one of these utilities or tools select appropriate steps.	Student must view the computer based training module, complete required quiz, and pass a timed test with a score of 80% or greater. Complete required lab
1,2	Recognize common operational and usability problems and determine how to resolve them.	Student must view the computer based training module, complete required quiz, and pass a timed test with a score of 80% or greater. Complete required lab
1,2	Identify networking capabilities of Windows. Give configuration parameters, configure the operating system to connect to the network.	Student will configure various network topologies in a lab setting.
1,2	Identify basic internet protocols and terminologies; identify procedures for establishing internet connectivity, configure the operating system to connect to and use internet resources.	Student must demonstrate knowledge of the most common protocols, which to use to establish internet connectivity, and what other protocols may be used in different settings.

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