Student Assessment

Each of our five programs conform to the policy of assessment defined by Academic Student Learning Outcomes (ASLO). Each course in each program lists:

Student outcomes (competencies)
The method of assessing these outcomes
Which Academic Student Learning Outcome the assessment addresses.

The Learning Outcomes definitions are:

1. Acquire substantive knowledge in the discipline of their choice sufficient for further study, and/or demonstrate competencies required by employers to be hired and succeed in the workplace.

2. Communicate effectively.

3. Develop quantitative literacy’s necessary for their chosen field of study.

4. Think Critically.

5. Develop the knowledge and skills to be civically engaged, and/or to work with others in a professional and constructive manner.

Measures of success for our programs include: 1) Students successfully completing a program and receiving a college certificate of completion; 2) Students successfully completing Industry certifications such as A+, Network+, Linux+, MCP, MCSA, MCSE; 3) Students using our courses as credit in pursuing college degrees; 4) Students successfully obtaining employment in an industry related to the training received through our programs. Statistics regarding program successes are maintained and reviewed. In the effort to keep up with technology as well as to meet Industry standards to provide the best training opportunities for our students, our courses are constantly under revision under advisement of a Program Advisory Committee comprised of industry professionals. Included below is a list of the learning outcomes/objectives for each of our five programs along with a corresponding ASLO and means of assessment.

Computer Support Specialist

ASLO	Program Objectives/Student Outcomes	Program Assessments
1	Demonstrate proficiency and knowledge required for basic use of computer hardware, software, and the Internet	Successfully pass on-line tests, section tests and complete lab projects for each objective.
1	Demonstrate proficiency and knowledge in hardware technologies including installation, configuration, diagnostics, preventative maintenance, and basic networking.	Successfully pass on-line tests, section tests and complete lab projects for each objective
1	Demonstrate proficiency and knowledge in software technologies including downloading software, installation and configuration, and troubleshooting.	Successfully pass on-line tests, section tests and complete lab projects for each objective
1	Demonstrate proficiency and knowledge at the command line, and in using command line interfaces.	Successfully pass hands on, and on-line tests, and complete the hands on assignments for these objectives.
1	Demonstrate ability to type at least 20 words per minutes	Successfully pass computer generated typing test.

Linux Support Specialist

ASLO	Program Objectives/Student Outcomes	Program Assessments
1	Demonstrate proficiency and knowledge required for basic use of computer hardware, software, and the Internet	Successfully pass on-line tests, section tests and complete lab projects for each objective.
1	Demonstrate proficiency and knowledge in hardware technologies including installation, configuration, diagnostics, preventative maintenance, and basic networking.	Successfully pass on-line tests, section tests and complete lab projects for each objective
1	Demonstrate proficiency and knowledge in software technologies including downloading software, installation and configuration, and troubleshooting.	Successfully pass on-line tests, section tests and complete lab projects for each objective
1	Demonstrate proficiency and knowledge at the command line, and in using command line interfaces.	Successfully pass hands on, and on-line tests, and complete the hands on assignments for these objectives.
1	Demonstrate ability to type at least 20 words per minutes	Successfully pass computer generated typing test.

Linux Administrator

ASLO	Program Objectives/Student Outcomes	Program Assessments
1	Demonstrate proficiency and knowledge required for basic use of computer hardware, software, and the Internet	Successfully pass on-line tests, section tests and complete lab projects for each objective.
1	Demonstrate proficiency and knowledge in hardware technologies including installation, configuration, diagnostics, preventative maintenance, and basic networking.	Successfully pass on-line tests, section tests and complete lab projects for each objective
1	Demonstrate proficiency and knowledge in software technologies including downloading software, installation and configuration, and troubleshooting.	Successfully pass on-line tests, section tests and complete lab projects for each objective
1	Demonstrate proficiency and knowledge at the command line, and in using command line interfaces.	Successfully pass hands on, and on-line tests, and complete the hands on assignments for these objectives.
1	Demonstrate ability to type at least 20 words per minutes	Successfully pass computer generated typing test.

Network Administrator

ASLO	Program Objectives/Student Outcomes	Program Assessments
1	Demonstrate proficiency and knowledge required for advanced use of Windows client operating systems in a network environment.	Successfully pass on-line tests, section tests and complete lab projects for each objective.
1	Demonstrate proficiency and knowledge in various Windows server services implemented in a network environment.	Successfully pass on-line tests, section tests and complete lab projects for each objective
1	Demonstrate proficiency and knowledge in working with common network devices such as hubs, switches, routers, firewalls, and network cabling.	Successfully pass on-line tests, section tests and complete lab projects for each objective.
1	Demonstrate proficiency in managing resources including folders, files and printers in a network environment.	Successfully pass hands on, and on-line tests, and complete the hands on assignments for these objectives.
1	Demonstrate proficiency in creating and managing user accounts, groups, and permissions in a domain environment.	Successfully pass hands on, and on-line tests, and complete the hands on assignments for these objectives.

Network Engineer

ASLO	Program Objectives/Student Outcomes	Program Assessments
1	Demonstrate proficiency and knowledge required for advanced use of Windows client operating systems in a network environment.	Successfully pass on-line tests, section tests and complete lab projects for each objective.
1	Demonstrate proficiency and knowledge in various Windows server services implemented in a network environment.	Successfully pass on-line tests, section tests and complete lab projects for each objective
1	Demonstrate proficiency and knowledge in working with common network devices such as hubs, switches, routers, firewalls, and network cabling.	Successfully pass on-line tests, section tests and complete lab projects for each objective
1	Demonstrate proficiency in managing resources including folders, files and printers in a network environment.	Successfully pass hands on, and on-line tests, and complete the hands on assignments for these objectives.
1	Demonstrate proficiency in creating and managing user accounts, groups, and permissions in a domain environment.	Successfully pass hands on, and on-line tests, and complete the hands on assignments for these objectives.
1	Demonstrate proficiency in planning and implementing security on a Windows domain.	Successfully pass hands on, and on-line tests, and complete the hands on assignments for these objectives.

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