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Frontline Leader Workshops

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Discover the power of Frontline Leader Workshops! With over 2,000 empowered employees and counting, these workshops have transformed leaders, equipping them with the confidence and competence to drive team and organizational growth. Through engaging and interactive sessions, attendees learn essential skills such as effective communication, coaching, conflict management, and more.



Frontline Leader Workshops are taught at our Westpointe Campus. We offer monthly open enrollment courses and provide full-day training sessions year-round, complete with lunch for a seamless learning experience. Additionally, we provide private cohorts tailored to specific topics, ensuring personalized learning opportunities based on availability. Eligible participants may qualify for Custom Fit funding, enhancing accessibility and affordability.

Practical Leadership

Learn the practical skills needed to be an effective leader in your organization. Leadership enhances the skills needed at all levels of the organization to be truly successful. When you learn practical leadership skills, you will have the ability to motivate, coach, communicate with, and teach employees in such a way that they are more effective in their jobs and, as a result you will become more effective in your job.

Learning Objectives:

  • Transition from an individual contributor to a leader
  • Develop an effective team
  • Lead a team effectively
Westpointe Campus | $275/person

Interpersonal Communication

Interpersonal communication is the process by which people exchange information, feelings, and meaning through verbal and non-verbal messages. To be successful in the workplace, you must be able to effectively communicate and cooperate with co-workers, executives, and external people.

Learning Objectives:

  • Interact productively with others in the workplace on a day-to-day basis
  • Communicate with peers, supervisors, and external customers and vendors
  • Communicate during conflict and change
Westpointe Campus | $275/person

Emotional Intelligence

Intelligence is not the best indicator of whether you will succeed. Your ability to understand and manage your own emotions, and get along well with others, has at least as much impact on your performance and effectiveness as intelligence. In this course, you'll explore strategies to increase your awareness of your emotions, develop your ability to manage your emotions, and improve your social skills.

Learning Objectives:

  • Identify the components of emotional intelligence and recognize how emotional intelligence benefits organizations
  • Assess and develop your personal emotional intelligence competencies
  • Practice emotional intelligence in common workplace scenarios
Westpointe Campus | $275/person

Business Writing

In a world where messages are faster, shorter and constantly competing for your customers’ attention, the ability to write well remains critical to your business success. This course will help participants develop essential writing skills that translate to any form of business writing. Learners will receive instruction on grammar, punctuation, sentence composition, organization, clarity, and accuracy in written communication.

Learning Objectives:

  • Achieve clarity, organization, readability and accuracy in written communication
  • Importance of tone and avoidance of jargon
  • Practicing proper sentence and paragraph structure, punctuation
  • Practicing email etiquette
Westpointe Campus | $275/person

Effective Presentations

The ability to deliver information effectively is crucial to leadership success. Learn to organize your ideas to create coherent and convincing oral presentations. Learn to use available visual aids and public speaking techniques to strengthen your delivery.

Learning Objectives:

  • To explain how to build credibility and confidence as a speaker
  • To plan, design, develop and deliver effective presentations
  • To provide techniques for preparing and delivering a presentation well
Westpointe Campus | $275/person

Time Management

You will acquire day-to-day time-management tools that will help you more effectively use your time so you can direct your energy towards fulfilling your short- and long-term professional and personal goals. Effective time managers enjoy the satisfaction of directing their talents and energy towards productive, goal-centered activities.

Learning Objectives:

  • Analyze how you are currently allocating your most precious resources: energy and time
  • Identify elements of your personal work style that contribute to your effective use of time
  • Assemble a collection of time-management tools and strategies that you can use to take control of your time
Westpointe Campus | $275/person

Leading People, Projects and Processes

Leaders are often tasked with managing multiple projects that typically require team involvement. The ability to define clear goals with specific guidelines to track progress is key to the success of a project or team. Effective communication provides the clarity needed for collaboration and delivery of expected results.

Learning Objectives:

  • Describe the basic key principles to managing projects or team
  • Understand project management methodologies
  • Learn processes for effective team leadership
  • Practice learned concepts with an in-class project management exercise
Westpointe Campus | $275/person

Change Management for Managers

Meeting the challenges of today’s rapidly changing business world requires proficiency with Change Management, gaining the skills needed to anticipate and handle change effectively in the workplace. During times of upheaval, when many changes are taking place at once, leaders may need to manage several changes simultaneously. Change is an event or series of events that impact an individual, system, or organization in such a way that the individual’s, systems, or organization’s behaviors are modified. Modifications to behavior can take place over a short period of time or they can take years to complete.

Learning Objectives:

  • Gain tools to effectively plan for change
  • Understand methods to communicate change for optimal adoption
  • Understand how to manage the impact of change to your team and organization
  • Steps to implement change for maximum benefit
Westpointe Campus | $275/person

Management Conflict

An organization increases the likelihood of success by effectively managing conflict. This course will help cultivate the skills necessary to help manage conflict and ultimately to decrease the presence of conflict in the workplace.

Learning Objectives:

  • Recognize the impact of conflict in the workplace by identifying your personal reaction and developing a healthy attitude toward conflict
  • Utilize effective communication techniques to manage conflict in a proactive manner
  • Resolve conflict by evaluating approaches, and determining and implementing an action plan with the best solution
Westpointe Campus | $275/person

Coaching for Results

As a leader in your organization, you are expected to help people meet or exceed expectations and to help ensure productivity and profitability for the organization. Coaching is a leadership tool that is effective in improving performance and contributing to the goals of the organization. In this course, you will lay the groundwork for the coaching relationship and conduct coaching sessions to achieve concrete results.

Learning Objectives:

  • To establish an effective coaching relationship
  • How to apply the coaching process to successfully improve performance of others
  • To create, monitor, and modify coaching plans
Westpointe Campus | $275/person

Applying Leadership Principles

Learn how to maximize the performance of your team with confidence that you are doing so in both a legal and effective manner. This workshop is an interactive exercise to apply skills learned in the Frontline Leader Workshops. Practice applying the principles for effective coaching, performance development, and non-performance conversations. Skill in setting clear expectations, effective communication, and measuring outcomes will be applied to scenario-based practice.

Learning Objectives:

  • Improve your confidence and performance as an effective team leader
  • Strengthen your employee coaching and development skills
  • Effectively negotiate the world of employee discipline without creating exposures for you or your company
Westpointe Campus | $275/person

**All Frontline Leader Workshops are taught in-person at our SLCC Westpointe Campus (1060 N Flyer Way, SLC, UT 84116).


Reserve a designated number of seats for each monthly workshop or build your own private cohort. Ask about tailoring options to align to your company’s mission and objectives.

I was so impressed with the Frontline Leader course I was excited to go back and tell my manager. It has made me consider going back and enrolling in school.