Program Review Process and Guidelines
Program Review
The purpose of a program review process is to provide a comprehensive evaluation of the individual Non-Instructional Department on a five-year cycle. Program review is a reflective process that allows departments to describe and assess their functions and services and to identify areas that are performing well and areas that need improvement. It includes an external site visit and review that provides outside perspectives and recommendations. Program review also assists in the department's strategic planning and goal setting. Program review complements Northwest Commission on College and Universities (NWCCU) new accreditation standards, emphasizing the importance of implementing frameworks for continuous improvement through self-reflection and synthesis of data.
Goals of Program Review
- Alignment and contribution to the SLCC mission, vision, values, and strategic goals
- Systemic collaboration with other departments
- Quality, efficiency, and effectiveness
- Impact of services on students
- Strengths and areas for improvement within the department
SLCC Program Review
Program Review Specialist
Jamilla Al-ani assists the various departments at Salt Lake Community College in completing Program Review. She draws program management skills from Lean Six Sigma and Workflow Modeling. She has worked with various nonprofit organizations such as the YWCA, Helping Hand for Relief and Development and Utah Muslim Civic League.