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ASL Interpreting/Captioning

Accessibility & Disability Services assists with coordinating all ASL interpreting and real-time captioning requests on SLCC campuses.

If you have questions, please contact the Interpreter Manager Julie Smith at or 801-957-4854.

Communication access accommodations (ASL interpreters and real-time captioning) for registered SLCC courses are coordinated through an ADS Accessibility Advisor.  Students may submit accommodation requests through the Accommodate database located in your MySLCC account.

Students requiring ASL interpreting or real-time captioning for a meeting or school event request accommodations by completing the form below. Requests should be made a minimum of 2 school days before the event.

Service Request Form

Tips for students:

  • Providers wait 20 minutes in case of late arrival/connection. 
  • If you know you will be late or absent, notify the Interpreter Manager ASAP.
  • 3 consecutive no-shows (missed classes with no notification to ADS) results in suspended services.  Please contact your ADS advisor when you plan to return to classes so that we know you are ready to resume services.
  • Students are encouraged to give feedback to providers. 
  • Students may request preferred providers before the start of classes. Please note that this cannot be guaranteed.
  • Remind instructors to show captioned videos.

Employees requiring ADA accommodations to assist with communication access (ASL interpreting and/or real-time captioning) direct requests through the Human Resources ADA Coordinator.

Employees may also fill out the form below. Employee requests should be made a minimum of 2 school days before the event/meeting.

Service Request Form

Event planners requesting ASL interpreters or real-time captioning for

  • Division meetings
  • Conferences
  • Town halls
  • Other events

Please fill out the form below. Requests should be submitted 2 weeks in advance. Any/all requests for captioning or ASL interpreting received by event hosts prior to the event should be submitted regardless of timeline and all reasonable efforts will be made to meet the needs of the attendee.

When planning an event at SLCC, please consult the Universal Access Event Guidelines.

All event advertising materials should include information for how attendees can request ADA accommodations. Suggested verbiage: “Individuals who require ADA accommodations for this event should contact ____________ (event organizer name, phone, email) five business days before the event.”

Associated costs will be charged to the department sponsoring the event. All efforts will be made to utilize internal employees to minimize costs, however, if it is necessary to utilize a vendor the actual cost will be billed.

Please note: autogenerated captioning may be utilized as a Universal Design measure. It is not to be used in place of an ADA accommodation request for real-time captioning or ASL interpreting. All requests for captioning and interpreting must be honored with live, real-time providers.

Learn more about Zoom meeting Closed captioning and live transcription.

Service Request Form

There is a Sorenson video phone available for use at several campuses.  The remote for the VP is sometimes stored at the checkout desk and you might need to ask a librarian to borrow it.

Taylorsville Redwood Campus

Markosian Library

Main floor, North-West corner

South City Campus


SCM 1-022

Jordan Campus

Health Sciences Library

JHS 235

Miller Campus

Larry H Miller Library


West Valley Campus

Lobby Area


  • Speak directly to the student. No need to say “tell him/her ..…”
  • Handouts: interpreters may request copies of handouts, vocabulary lists, or videos used during class. Advanced preparation allows them to accurately interpret the information as well as follow along during class.
  • Tutoring: Interpreters do not tutor students. If the student is struggling with course material, they should be referred to various tutoring services on campus.
  • Student Interpreters: ADS interpreters often work with students in interpreter training programs. Students may observe or work with the interpreters in your classroom.
  • Videos: All videos must have captions. For assistance contact ADS caption coordinator, Kayleen Mangum at  or call 801-957-4809.  Please allow up to 5 business days for captions to be processed.  Note: it is preferable to record your videos using either Camtasia or directly recorded in Canvas.
  • Canvas: ADS will add providers to course canvas pages as “observers” to ensure access to course announcements, instructional materials, etc.
  • When using visual aids, allow students time to read/look at the visual aid and then re-focus on the interpreter.
  • Real-time captioning: Most ADS captioners work remotely. Students are responsible to initiate connecting with the provider. Instructors may be asked to use a wireless microphone to provide clear audio for the provider
  • Assistive Listening Devices/FM Systems: Some students benefit from technology to amplify spoken language. You may be asked to wear a lapel mic that that sends your voice directly to the listener, reducing distraction from environmental noise. ADS will provide this equipment.

What is an ASL Interpreter?

  • Paid, certified professional who facilitates communication
  • Adheres to a Code of Professional Conduct with tenants regarding confidentiality, impartiality, accuracy, discretion, professionalism, continuing education, and accountability
  • Does not tutor or act as a proctor for the student/class
  • Does not discuss the student’s academic performance, personal issues, or etiology of deafness

What do they do?

  • Provide communication access, working between American Sign Language (ASL) and English.
  • Cultural mediation between mainstream American Hearing culture and Deaf culture.
  • Sits near the front of the room, so the student has a direct line of sight of both the interpreter and the instructor.
  • Typically work in teams and switch places about every 20 minutes.
  • Ask for clarification to ensure message accuracy.
  • Wait approximately 20 minutes for the student, at which point they may be reassigned elsewhere.

What is real-time captioning?

  • An accurate transcription of spoken words momentarily after they are spoken.
  • ADS utilizes two types of real-time captioning: CART and TypeWell.
  • CART providers use stenographic equipment generating a word-for-word verbatim transcript.
  • TypeWell providers use a computer-assisted notetaking system generating a meaning-for-meaning transcript.
  • Most ADS caption providers work remotely connecting with students via SKYPE or MS Teams. Providers share a link with students that allows them to view the captioning.  Students are responsible to bring ADS provided equipment to class and to initiate connecting with the provider. 


Additional Tips

  • Real-time captioning notes are intended for use only by the student authorized by ADS.
  • Because notes need to be edited and distributed quickly to students, they are not guaranteed to have 100% correct grammar/spelling.
  • Providers wait 20 minutes to connect with the student, at which point they may be reassigned elsewhere.
  • Students struggling with course material should be referred to various tutoring services on campus.
  • Instructors may be asked to use a wireless microphone to provide clear audio access to the remote captioner.