Refunds

Course Tuition and Fee Refund/Adjustment Schedule

Students are responsible for dropping classes by the applicable drop deadline if they do not plan to attend. To receive a full tuition and fee adjustment, you must officially drop the class by the deadline. Not attending or participating in a class does not automatically remove you from the class or cancel your tuition and fees.

Check the Academic Calendar for published deadlines. Deadlines may vary depending on your class's start and end dates.

TUITION AND FEE REFUNDS

There are two types of refunds students commonly ask about:

• Tuition and fee refunds when a class is dropped by the applicable deadline.
• Credit balance refunds when payments, financial aid, or other funding exceed the amount owed on the student account.

Students who drop a class by the published drop deadline may qualify for a tuition and fee adjustment. A refund will be issued only if the adjustment creates an eligible credit balance (see "Credit Balance Refunds" below for an explanation of a credit balance).

 If you withdraw from a class after the published drop deadline, your tuition and fees will not be reduced or refunded. You will remain responsible for those charges.

Check the Academic Calendar for your semester to find your class's drop deadline. Refund deadlines may vary based on the start and end dates of your class.

CLASSES THAT DO NOT FOLLOW A STANDARD TERM

Some classes have start and end dates that do not match the standard terms listed on the Academic Calendar. For these classes, you may receive a tuition and fee adjustment if you drop the class within the first 20% of the class. After more than 20% of the class has passed, you will no longer qualify for a refund or tuition adjustment.

If you are unsure of the drop deadline for a specific class, review your class information in MySLCC or contact the appropriate registration office at the beginning of the semester.

MILITARY TUITION ASSISTANCE

Students receiving Military Tuition Assistance (TA) should also review the Refund of Unearned TA Funds Policy, as additional refund requirements may apply.

CREDIT BALANCE REFUNDS

A credit balance occurs when payments, financial aid, or other funding exceed the eligible tuition and fee charges on your student account. If the credit is eligible for a refund, SLCC will return the excess funds to you or to the person or organization that made the payment.

Not all credit balances can be refunded.Having a credit balance does not necessarily mean the funds will be refunded directly to you. If you receive financial aid, changes to your enrollment may affect your financial aid and the amount of any credit balance. Financial aid regulations, scholarship stipulations, sponsorship agreements, the source of the original payment, or other payment restrictions may affect whether funds can be refunded to you. Contact the Financial Aid Office if you have questions about how dropping or withdrawing from a class may affect your Financial Aid.

HOW YOU'LL RECEIVE YOUR REFUND

Once a refund is processed, delivery time depends on your chosen refund method.

Direct Deposit

Direct deposit sends eligible refunds directly to your bank account and is generally the fastest and most secure way to receive your refund.

Students are encouraged to enroll in direct deposit through SLCCPay+. You can access SLCCPay+ from the Bursar Home Page, or from the Payments & Refunds tile in MySLCC both in a browser and in the SLCC Mobile App.

Learn more about SLCCPay+ here: SLCCPay+ FAQ.

Credit or Debit Card

If you paid online with a credit or debit card, eligible refunds will generally be returned to the same card when the refund is processed within 120 days of the original payment.

If more than 120 days have passed, the refund may be returned to the original card or issued by direct deposit or check.

Refund Check

If your refund is issued by check, it will be mailed to the mailing address listed on your student account when the refund is processed. SLCC does not hold refund checks for in-person pickup.

Make sure your mailing address is current in MySLCC. It must be a U.S. Address. An incorrect or outdated address will delay your refund.

OTHER IMPORTANT REFUND INFORMATION

Payments Made by Someone Else
If another person or organization made a payment on your behalf, the refund will be returned to that person or organization unless they provide instructions to refund the payment to you. This may include a parent, employer, sponsor, or another third party.

Payments Applied to a Past-Due Balance
Payments used to pay a past-due balance generally cannot be refunded.

In some situations, a refund may be possible if another payment for the same amount is received using a different payment method. If the replacement payment is made by physical check or ACH/web check, the two-week waiting period applies before a refund can be issued.

Payments by Check or ACH/Web Check
Refunds involving payments made by physical check or ACH/web check are subject to a two-week waiting period. The two weeks begin on the date the payment is posted to your student account.

QUESTIONS ABOUT YOUR REFUND?

Contact Cashiering Services:

Phone: 801-957-4868, Option 8
Email: Cashiering@slcc.edu