As a valued sponsor, your contributions are managed with transparency and accountability through Salt Lake Community College’s voucher system.

What to Include in the Voucher:

Please ensure all vouchers or authorizations include the following information:

• Student’s full name and SLCC ID (S#)
• Covered term or year (e.g., Fall 2024)
• Sponsor organization name
• Purpose of the voucher (e.g., tuition, fees, parking, books)
• Maximum amount per semester
• Confirm that the authorization is for Salt Lake Community College (SLCC)
• Authorized signature and/or stamp from the sponsoring organization

Authorized Charges

Depending on the sponsor’s authorization and the student’s needs, vouchers may cover:

• 100% of all charges (including fees)
• Tuition only (student responsible for remaining fees)
• General student fees (fees granting students access to expansive campus resources)
• Course-related fees (fees specific to course resources)
• Parking permits
• Books and supplies
  • Book Vouchers: For book-related authorizations, please contact the SLCC Bookstore directly, as it is operated by an external company and follows a separate process.
  • Bookstore Contact: 801-957-4045

Submission Deadlines

Vouchers and authorizations must be submitted no later than the published tuition due date for the term. Please refer to the Academic Calendar for specific dates.

Late submissions may result in:

• Late payment fees for students
• Collection fees
• Holds on student accounts
• Delayed registration

Transparency and Tracking

• Each voucher is tracked by SLCC’s Sponsorship Team.
• Sponsors may receive periodic reports on how vouchers were applied.
• All records are maintained on file to ensure proper fund usage and compliance.

Submitting a Voucher

The use of vouchers and authorizations helps ensure transparency, accountability, and effective financial management.

Please email all authorizations and vouchers to: arsponsor@slcc.edu.

Need a Voucher Template?

If your organization does not have a voucher template, you can use our general Sponsorship Authorization Form. Please complete this form for each student you are sponsoring.

How Invoices Work for Sponsors

An invoice is an official billing document issued by Salt Lake Community College to a sponsor once a sponsorship agreement has been confirmed.

In accordance with SLCC policy:

• Non-government sponsors are invoiced within two weeks of the tuition due date.
• Government sponsors are invoiced within three to four weeks of the tuition due date.

How to Submit Payment

1. Pay Online
   Sponsors can submit digital payments through the Sponsor eStore using a web check (ACH) or credit card.
2. Pay by Check
   Make checks payable to:
   Salt Lake Community College
   Dept. 585
   PO Box 30015
   Salt Lake City, UT 84130
3. Pay by Phone
   Payment may also be made by debit or credit card by contacting the Cashiering Department at 801-957-3914.

Helpful Payment Reminders:

• Always reference the invoice number when making payments and include a remittance notice - especially if paying an amount different from the invoice total.
• Keep copies of bank slips or transfer confirmations for your records.
• If you anticipate a delay or change in payment, inform the Sponsor Team in advance.
• Timely payments help ensure uninterrupted financial support for students and programs.

Late or Overdue Invoices

If an invoice is not paid by the due date:

• A payment reminder will be sent 30 days after invoicing.
• If payment is still outstanding 60 days after invoicing:
  • The sponsor credit will be removed, and charges will be transferred back to the student's account.
  • A $75 late fee will be applied to the student's account, along with a hold preventing registration.
  • If the balance remains unpaid, an additional $50 collection fee may be assessed.
• A hold will also be placed on the sponsor's account, limiting eligibility to courtesy invoicing until the balance is resolved.

Important Notice:

Once late or collection fees are applied to the student's account, they will not be removed. If payment is received after fees are assessed, they must be paid by either the sponsor or the student.

Invoice Discrepancies

If you notice any errors or have concerns about your invoice, please notify the Sponsorship Team within seven (7) days of receiving it to ensure prompt resolution.

Contacts

Cashiering Department

cashiering@slcc.edu | 801-957-3914

Contact the Cashiering Department if you need to:

• Make a payment
• Confirm a payment or request a receipt
• Ask about payment options
• Resolve a payment issue
• Address questions or concerns about refunds

Sponsor Team

arsponsor@slcc.edu | 801-957-4480

Contact the SLCC Sponsor Team if you need to:

• Request an invoice or statement of account
• Ask questions about an invoice or billing statement
• Clarify an amount owed
• Submit an authorization or voucher

Do sponsors have to pay a fee?

Beginning Fall 2025, a $25.00 fee will be applied per sponsored student, per semester.

Note: This fee only applies to non-government entities.

Can I pay in installments?

While installment payments are not currently available, our Sponsor Team may be able to help if you are having difficulty making a payment. Please contact them directly at arsponsor@slcc.edu or 801-957-4480.

Will I receive a receipt after making a payment?

Yes. You can request a receipt from the Cashiering Department at 801-957-3914.

If you pay through the Sponsor Marketplace Store, you'll receive instant payment confirmation and a digital receipt once your transaction is complete.

What happens if I delay or miss a payment?

If payment is not received within 60 days of invoicing, the sponsor credit will be removed from the student's account, and the student will become responsible for the balance, including any applicable late fees.

Additionally, a hold will be placed on your sponsor account, and you will only be eligible for courtesy invoicing going forward.

What is a courtesy invoice?

A courtesy invoice allows SLCC to bill you for a student's tuition and fees while keeping the charges on the student's account.

Students will continue to receive billing reminders and may incur late fees if the balance remains unpaid by the end of the semester.

When will I receive my invoice?

For authorizations received by the tuition due date, invoices are sent within 2 weeks for non-government entities and within 3-4 weeks for government entities of the tuition due date.

For authorizations received after the tuition due date, invoices are prepared after the semester's withdrawal deadline.

What should I do if I did not receive an invoice?

Please contact the Sponsor Team immediately at arsponsor@slcc.edu to confirm your contact information and request a copy of the invoice.

What happens if I can no longer sponsor a student?

Notify the Sponsor Team as soon as possible so alternative arrangements can be made. Please also inform the student directly.

Am I responsible for non-tuition expenses?

This depends on your sponsorship agreement.

Some sponsors cover tuition only, while others may include books, parking, or other fees. Please ensure students understand which expenses you have agreed to cover.

Note: For book vouchers, contact the SLCC Bookstore directly at 801-957-4045. The Bookstore is operated by an external company and manages its own voucher process.

Who should I contact for billing or payment issues?

Please contact the Sponsor Team at arsponsor@slcc.edu or 801-957-4480 for any billing or payment questions.

Is there a deadline for dropping a class?

Yes. Each term has a specific drop deadline published in the Academic Calendar.

Beginning Fall 2025, the tuition due date will follow the drop deadline, helping minimize the need for invoice adjustments.

Please submit your voucher before the tuition due date each term to avoid account holds or late fees. Key dates and deadlines are listed in the Academic Calendar.

Submission Options

Email: arsponsor@slcc.edu

Drop-off Locations:

Taylorsville Redwood Campus
Student Center, Room SC001
Hours:
Monday-Wednesday: 8:00 am - 4:30 pm
Thursday: 8:00 am - 6:00 pm
Friday: 8:00 am - 2:00 pm

South City Campus
Cashier Window (1-061MB)
Hours:
Monday, Tuesday, Thursday: 8:30 am - 4:30 pm
Wednesday: 8:30 am - 6:00 pm
Friday: 8:30 am - 2:00 pm

• Our office will review your voucher.
• Vouchers are typically processed within 1-2 business days.
• If approved, a credit will be placed on your student account.
  • This credit is not a payment. It temporarily holds your balance while we invoice your sponsor. It also prevents billing notifications and late fees during that time.
  • Note: All charges remain the student's responsibility until payment is received in full.

• You'll receive email confirmation once your voucher has been processed.
• If your voucher is incomplete or rejected, you'll be contacted immediately.

• You must be registered for classes before we can invoice your sponsor.
• You must meet all sponsor conditions as stated in your authorization.
• Vouchers cannot be exchanged for cash or used to pay unrelated fees.
• Each voucher has an expiration date. Expired vouchers will not be accepted or reissued.
• It is your responsibility to use the voucher before it expires.

If a sponsor funds your education, your payment process differs from that of self-paying students. The information below will help you manage your sponsorship and avoid delays or account issues.

What Sponsors Pay For

Depending on your agreement, your sponsor may cover:

• Tuition and course fees
• Student service fees
• Parking
• Books and supplies

For book vouchers, please contact the Bookstore directly to ask about their voucher process. An external company operates the bookstore, and its procedures are handled separately from the College.

Bookstore Contact: 801-957-4045

Important: You are responsible for any charges not covered by your sponsor. They must be paid by the Tuition Due Date listed in the academic calendar.

Your Responsibilities as a Sponsored Student

To keep your account in good standing:

• Ensure your sponsor submits payment by the deadline.
• Keep track of what your sponsor does and does not cover.
• Pay any remaining balance before the tuition due date to avoid holds or late fees.
• Renew your sponsorship or voucher each term, if required.

What Happens if Payment Is Not Received

If your sponsor does not submit payment as agreed, the following steps will occur:

At 30 days past due:

You will be notified that your sponsor's payment is late. Please contact your sponsor at that time to confirm they have the correct billing information and are aware of the outstanding balance.

At 60 days past due:

If the balance remains unpaid, the sponsor credit will be removed from your student account, and the full balance will become your responsibility.

• A $75 late fee will be applied.
• A hold will be placed on your account.
• You will receive an email notification detailing available payment options.

If the balance continues to remain unpaid, an additional $50 collection fee may be assessed.

Important: Late and collection fees cannot be reversed. If your sponsor submits payment after these fees have been applied, you or your sponsor will be responsible for paying the additional charges.

What is an authorization or voucher, and why is it important?
An authorization or voucher is a formal letter from your sponsor confirming that they will cover your educational expenses. SLCC uses this document to apply sponsor credits to your account.

When should I submit my authorization or voucher?
Submit your voucher before the tuition due date each term to avoid account holds or late fees. Tuition due dates are listed in the Academic Calendar.

How can I get a statement of account to provide to my sponsor as proof of registration?
You can print your statement of account directly from your SLCC student portal by following the guides below:

• Guide to Print On-Demand Statements (English)
• Guía para Imprimir Estados de Cuenta (Español)

What if my sponsor does not pay on time?
SLCC works directly with your sponsor to coordinate payment.

• Invoices are typically issued within two weeks of the tuition due date (for timely submissions) or one week after the withdrawal deadline (for late submissions).
• If no payment is received within 30 days of invoicing, you will be notified by email and encouraged to contact your sponsor to confirm their information.
• If payment remains outstanding after 60 days, the sponsor credit will be removed from your account, a $75 late fee will be applied, and a hold will be placed on your account. You will receive an email notification with payment options.

What if my sponsor doesn’t cover my full tuition and fees?
If your sponsor does not cover 100% of your costs (for example, they pay tuition but not fees), you are responsible for paying the remaining balance by the tuition due date to avoid a late fee.

What happens if I change my program or drop/withdraw from courses?
Notify your sponsor immediately of any registration changes and follow their instructions. Changes in enrollment may result in funds being returned to your sponsor, and you may become personally responsible for the balance.

Am I still responsible if my sponsor does not pay?
Yes. While your sponsor has agreed to pay on your behalf, you are ultimately responsible for any unpaid charges. If your sponsor does not pay, you will be required to pay the balance, and may incur:

• A $75 late fee
• A $50 collection fee
• Additional fees depending on the length of delinquency.

Do I need to maintain a certain GPA or academic standing?
Many sponsors require students to maintain a minimum GPA or meet other academic standards. Review your sponsor’s policy carefully and ensure you continue to meet their requirements each term.

Who do I contact if I have questions about my sponsorship?

• For questions about coverage, eligibility, or sponsor policies, contact your sponsor directly.
• For questions about a balance or notice from SLCC, contact the Sponsor Team:
  arsponsor@slcc.edu
  801-957-4480

Can I authorize changes to my sponsorship on my sponsor's behalf?
No. Only your sponsor can make changes to your funding, coverage, or authorization details.

What should I do if my sponsor changes their terms or cancels my sponsorship?
Notify the SLCC Sponsor Team immediately at arsponsor@slcc.edu. You will need to arrange an alternate payment method to cover your balance.